Patients transported to the hospital by an Inverness Fire Protection District ambulance can request their medical records from Northwest Community Emergency Medical Services System. Our billing records are processed and stored with Andres Medical Billing. Please contact these organizations directly for patient care and/or billing information.

Medical Records

Northwest Community EMS System
800 West Central Road
Arlington Heights, IL 60005
(847) 618-4480

Patient Billing Information

Andres Medical Billing, a division of EMS|MC
3223 North Wilke Road
Arlington Heights, IL 60004
(847) 577-8811
Toll Free: (877) 618-0943

Patients can report their Insurance Billing Information for Ambulance Transport (insupdate.com).

Click here for the EMS|MC Patient Portal

Invoices are available by logging into Chartswap.com - this is a secure online portal that allows attorneys, insurance companies, and record retrieval organizations to request bills, reports, and balance verifications.